Returns & Refunds

Thank you for choosing Desmerrion for your bespoke ready to wear garment. We aim to offer you bespoke products tailored precisely to your personal preferences, because of this we want to clarify our returns policy concerning these bespoke items, please find the details below:


Non-Returnable Items: Our ready to wear range are meticulously tailored according to your chosen size, style, fabric, and other specifications. Due to the personalised nature of these garments, we regret to inform you that they cannot be returned. Once an order is confirmed, production commences immediately, and alterations or cancellations cannot be accommodated.

Quality Assurance: Each garment undergoes rigorous quality checks to meet our standards. However, if you happen to receive a defective or incorrect item, please contact us within 14 days of receiving your order. We will promptly address the issue and provide appropriate assistance.

Order Changes: We understand that mistakes can occasionally occur during the ordering process. If you have made an error in your during the order process, such as size or colour, please inform us as soon as possible. We will make every effort to accommodate changes before production begins.

Cancellation Policy: Once an order is confirmed, it proceeds to production immediately. For this reason cancellations are not guaranteed for our ready to wear range. We urge you to carefully review your order before finalising it to avoid discrepancies.

Customisation Assistance: If you require assistance throughout the ordering process. Whether you need guidance on sizing, fabric choices, or style options, feel free to reach out to us. We are more than happy to assist with any questions you may have. 

Contact Us: For any questions or concerns regarding your order, please contact our us directly at


Thank you for your understanding of our returns policy for made-to-order shirts. We appreciate your support and trust in our products.